FREE GIFT with every order | Please allow UP TO 3 WEEKS for processing | Use code FREESHIP on orders over $120 |

Shipping Info

IMPORTANT SHIPPING NOTE!

WE ARE MOVING!

*** During our relocation please allow UP TO 3 WEEKS for your order to be processed. Every order impacted during our shift will receive a FREE GIFT!

We aim to get our new studio set up and be sending out smelly goodies again asap. Thank you for your patience.

 

Flat rate shipping of $12 (Fastway & Couriers Please) applies to all orders up to 20kg. If you are located in an area not serviced by our preferred couriers then your parcel will be sent via Australia Post.

Please choose our $14 flat rate (Australia Post) option if you utilise Parcel Drop facilities or PO Boxes as these can not be accessed by our couriers and will require postage via Australia Post.

I mainly use couriers for their superior delivery times and far gentler handling of my deliveries and only utilise Australia Post for very remote areas, Parcel Drops and PO Box addresses.

Orders exceeding 20kg will need to be split into 2 parcels to comply with the couriers lifting limits and you will be contacted to confirm freight charges.

Please allow up to 7 working days once payment has cleared for your item to be posted. It will often be much quicker than that but as a mother of 2 small children circumstances may arise that push back my lead times. 

*** CHRISTMAS *** In the lead up to Christmas it may take longer then 7 working days to process your order, you will be notified if this is the case. Please also understand shipping times can also be affected as it gets closer to Christmas as both Couriers and Australia Post become busier. If you need your items for a particular date please place your order to allow extra time for processing and postage.

Please ONLY select our Free Local Pick Up option if you are able to pick up from Coffs Harbour 2450 within 7 days from purchase. Your order will be automatically canceled if not picked up within this time. Please contact me via email, phone or messenger to arrange a suitable time for pick up.

Our flat rate charges apply to any location within Australia. We do not ship overseas at this time.

Free Shipping is available for orders over $120. The code located in the page header must be used at checkout to activate this discount. Codes cannot be applied once checkout is complete. Free Shipping code cannot be used in conjunction with any other code. 

All care will be taken when packing your order to ensure your products arrive in pristine condition. If your order appears to be damaged upon arrival please take photographs of the packaging and any damaged items and get in touch with me asap.