Shipping Info

 

Flat rate shipping of $15 applies to all orders up to 20kg. If you are located in an area not serviced by our preferred couriers then your parcel will be sent via Australia Post.

Please note that addresses containing PO Box numbers or Parcel Collect numbers WILL be sent via Australia Post as these options CAN NOT be accessed by our couriers. 

Orders exceeding 20kg will need to be split into 2 parcels to comply with the OH&S lifting limits and you will be contacted to confirm freight charges.

Please allow up to 5 working days once payment has cleared for your item to be posted.  It will often be much quicker than that but as a mother of 2 small children circumstances may arise that push back my lead times. 

*** CHRISTMAS  *** In the lead up to Christmas OUR PROCESSING TIME CAN BE UP TO 3-7 BUSINESS DAYS before your order may be posted. Please also understand shipping times can also be affected as it gets closer to Christmas as both Couriers and Australia Post become busier. If you need your items for a particular date please place your order to allow extra time for processing and postage.

Free Local Pick Up is avail if you are able to pick up from Coffs Harbour 2450 within 7 days from purchase. Please use code BUYLOCAL at checkout to remove the shipping fee. Your order will be automatically canceled if no contact is made within this time. Please contact me via email, phone or messenger to arrange a suitable time for pick up.

Please only utilise the BUYLOCAL code if you intend to pick up your order otherwise an invoice will be sent for postage costs and your order will not be processed until this is actioned. 

Our $15 FLAT RATE charges apply to any location within Australia. We do NOT ship overseas at this time.

Free Shipping is available for orders over $150. The code located in the page header must be used at checkout to activate this discount. Codes cannot be applied once checkout is complete. Free Shipping code cannot be used in conjunction with any other code. 

All care will be taken when packing your order to ensure your products arrive in pristine condition. If your order appears to be damaged upon arrival please take photographs of the packaging and any damaged items and get in touch with me asap.